|Works under general supervision of an assigned manager to supervise and coordinate the activities of assigned personnel involving probation work for the Juvenile Court Children's Bureau.
Salary Commensurate with Experience
EEOC CODE: 20
|1. Three (3) years experience in a lead or supervisory capacity which includes Social Services or Juvenile Direct Care; and
2. Graduation from an accredited college or university with a Bachelor's degree in Social Science, Psychology, Criminal Justice, Education, or a closely related field; or
3. Equivalent combination of education and/or experience.
4. (Experience working with delinquent or emotionally troubled youths and/or families preferred.)
5. (PROOF OF EDUCATION, TRAINING AND/OR EXPERIENCE IS REQUIRED)
|1. Must pass criminal background check.
2. Must have a valid Tennessee Driver's License.
|1. Plans, coordinates, and supervises assigned personnel.
2. Assigns cases to counselors and reviewing cases upon completion.
3. Ensures compliance with established policies and procedures concerning activities of the department.
4. Assists subordinates in performing duties, as needed.
5. Assists in establishing, deleting, and revising policies and procedures.
6. Issues verbal and written instructions to assigned personnel.
7. Establishes and maintains a system of records, particularly as it relates to case management and personnel matters.
8. Performs other related duties as assigned or directed.
|1. General knowledge of supervision and personnel management practices and techniques.
2. Knowledge of the Juvenile Justice System.
3. Thorough knowledge of the practices, procedures, and policies of the Corrective Services department (probation).
4. Ability to plan, organize, coordinate and direct the activities of assigned probation counselors.
5. Ability to establish and maintain effective working relationships with associated agencies, co-workers, subordinates, and clients.
6. Ability to express ideas, and provide instructions clearly and concisely, orally and written.
7. Ability to involve needed sources and resources in the guidance and rehabilitation of children.
8. Ability to deal with co-workers and the public with courtesy and tact.
9. Ability to exercise good judgment in evaluating situations and making decisions.
10. Ability to establish and maintain a system of records, particularly as it relates to case assignments, and personnel matters.
11. Ability to operate a computer in a PC network environment.
12. Ability to engage in public speaking as required.
|616 Adams Avenue, Room #317, Memphis, Tennessee 38105|